BIRMINGHAM AIRPORT ADVICE TO CUSTOMERS

Birmingham Airport is today launching additional temporary measures to help passengers pass through security this summer.

The measures include opening an enlarged temporary structure providing multiple ‘liquid check stations’ to ensure that customers’ cabin baggage* complies with new Government regulations introduced this month. The facility will be staffed by third party customer service specialists who will check that customers comply with the temporary liquid rules on cabin baggage rules.

These extra liquid checking stations are essential to support the airport’s existing security and customer teams now subject to these additional restrictions.

Nick Barton, CEO of Birmingham Airport, said: “These new measures are designed to give passengers a smoother and easier experience though security. Our enlarged teams will be on hand to explain the new liquid rules, we all have to comply with, and help passengers prepare for security. The more we can do together to reduce the number of bags that don’t comply with these rules, the more we can reduce queues at security screening.

“Our additional teams aim to help customers travel through the airport with the minimum of inconvenience arising from these restrictions this summer.  As always, our advice is to only turn up when your airline has advised and remember that only containers of 100ml, or less, of liquids, pastes and gels can be carried in cabin luggage.”

Birmingham Airport is implementing these additional temporary facilities to help passengers overcome the re-reintroduction of these rules. Since the restrictions were introduced on June 9th, Birmingham Airport has had to remove around 1.5 tonnes of liquids, pastes and gels every day to make sure that customers comply with the Government regulations.

All advice to customers can be found here.  Customers should not turn up earlier than their airline advises, as their check in may not be open.

*Cabin baggage includes hand baggage