BUSY BANK HOLIDAY EXPECTED AT BIRMINGHAM AIRPORT
Birmingham Airport is looking towards a busy bank holiday getaway this weekend with over 100,000 customers jetting off between Thursday 2nd May and Tuesday 7th May, an increase of 24% on last year.
Top destinations include Dublin, Palma, Amsterdam, Alicante and Dubai.
With so many customers taking advantage of sunnier climates, the terminal will be very busy, and due to the on-going security building works, customers will find themselves queuing in unfamiliar areas.
Birmingham Airport is building for its future by constructing a new simpler and streamlined security area for its customers. This is no easy feat when continuing as a functioning operational airport with 13 million customers having already travelled through it.
Customers will see, due to the building works, there is a new route to security. The new queuing area for security is mainly downstairs, as a large part of the upstairs security queuing has been removed as part of the construction.
Our Airport Teams will be on hand to assist customers throughout their journey and help with any questions.
Al Titterington, Terminal Operations Director of Birmingham Airport said: “It is an exciting time here at the airport as we build for our future and transition to our brand-new security area. The new area will have equipment that will ensure our customers experience a simpler and streamlined security process.
“The construction of our new security area has removed a significant area of space and that at times has been very challenging. We have worked closely with our contractors and operational teams to keep the airport operating but we know at times there have been instances where our service level has dropped below what we would aim to deliver. For those instances we apologise to our customers.
“We ask our customers to bear with us as we transition over to our new security area in which we have invested £60 million, part of a £300 million investment programme of works over the next decade.”
Travel advice for customers travelling out of Birmingham Airport over the next few months:
- Customers travelling with Jet2 or TUI, can drop their bags off the day before. On the day they travel, head straight to security.
- Check-in and security will be busy, customers should arrive for when their check in opens, each airline is different, detail can be found on their booking.
- Check in Zones in the terminal:
➡Zone A for Jet2
➡Zone D for Emirates
➡Zones B & C for all other airlines - If a customer has checked in online, and has no hold baggage, then they should arrive three hours before their departure time and make their way straight to the security search area.
- The new security area construction works are still ongoing. The upstairs queuing space has been removed which means the queuing area for security is now mainly downstairs.
- Remember liquid and electrical rules still apply. Ensure that liquids and electronics are out of bags for separate screening. All liquids, pastes and gels need to be under 100ml and in a resealable bag.